Outsourcing Solutions And Services

Tab 1

Accountability
Accountability goes to the core and heart of the premium service we deliver.
  • Compliance with global governance.
  • Our US operation takes ownership of outsourced process and resources.
  • We provide 24 / 7 / 365 support.
  • Our majority of  resources are US based subject matter experts (SMEs).
  • A minority of functions are handled by offshore resources.
  • We deploy highly trained offshore technical resources.
  • US resources always take ownership and lead projects.
  • We employ a single point of contact.
  • Offshore resources are directed by US resources.

Tab 2

Advantages
Our business practices and processes are our competitive advantage.
  • Service Level Agreement (SLA) or Fixed price based engagements.
  • Decrease total cost of ownership by implementing efficient business processes.
  • Our value is not simply in reducing project costs; we provide added value and service through a detailed, reliable and functional model, a high standard  which we expect of ourselves.
  • Processes to allow client’s to focus on their core business processes.
  • We undertake routine business operations.
  • Better management of less than optimal performing operations.
  • Increasing and fine tuning business continuity.
  • Developing new and or improved skills for the clients' internal staff.
  • Flexible resources.
  • Green consulting practice and promotion of conservational solutions.
  • Promotion of virtual office concept.

Tab 3

Our Top Ten
Ten of “The Best” reasons why we deliver!
  • Transparency of action allows insight to our course of action for work processes.
  • Engage in an end to end  work flow process and clear documentation of procedures.
  • We reduce and overcome any challenges in outsourcing a business process.
  • Our value is not simply in reducing your project costs, we provide added value and service. 
  • Helping our clients to clearly define the business process and outsourcing strategy.
  • We help to implement outsourcing correctly, to avoid possible pitfalls to  business operations.
  • We work on a common framework and aim to pursue the same target goals.
  • Delivery of a value added product vs. lowering the cost vs. meet the same size fits all, a methodology for balancing goals.
  • Our ability to creatively work and ask probing questions allows for our ability to adjust, recommend and implement the custom solution that fits your organizational goals.
  • We strive for effective communication and interaction.